Refund Policy

Our policy lasts 3 days. If 3 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Perishable goods (e.g., food, astro ebooks)
• Products prone to being exchanged with fakes (e.g., rings, jewelry, bracelets)
• Wearables made to specific size requirements

Additional non-returnable items include:

• Gift cards
• Downloadable software products
• Certain health reports and personal kundalis

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer before consulting us.

Partial Refunds:

• Books with obvious signs of use
• Any item not in its original condition, is damaged or missing parts not due to our error
• Any item returned more than 3 days after delivery

Refunds (If Applicable): Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds (If Applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company as it may take some time before your refund is officially posted. Next, contact your bank as there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@astrologertyagi.com.

Sale Items (If Applicable): Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (If Applicable): We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@astrologertyagi.com and send your item to: House: 207, Samradhi Nagar Borkhera, Kota, Rajasthan, 324001, India

Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping: To return your product, mail it to: House: 207, Samradhi Nagar Borkhera, Kota, Rajasthan, 324001, India. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over ₹10,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Policy:

Shipping within India: AstrologerTyagi.com offers free shipping on all orders within India. We deliver through reliable courier services like DTDC, Blue Dart, etc. For remote/rural areas where courier services are unavailable, we use postal services.

International Shipping: International shipping is charged as applicable. All shipments are sent through reputed courier service providers such as FedEx, UPS, and DHL. All shipments are insured, with insurance costs included in the shipping cost.

Dispatch Time: The time to get your order ready depends on whether it needs to be studded in jewelry or certified by a laboratory of your choice, in addition to the certificate provided by us. It usually takes 4-5 days to stud the gemstone into a jewelry piece. Loose gemstones or ready items are dispatched within 1-2 days from the day of order.

Order/Shipment Tracking: You can track your order with the tracking ID provided via email as soon as the order is dispatched. For any queries, please initiate a WhatsApp chat with us or call us.

Delivery Time:

• Metro cities in India: 2-3 days from the date of dispatch
• Other parts of India: 3-7 days from the date of dispatch
• International orders: 7-10 days from the date of dispatch
• International orders (outside India): 30-35 days for delivery, with refunds processed within 40-45 days if any issues arise.

Custom Duties & Taxes (Outside India): We are not responsible for any customs charges, duties, VAT, etc., that your country may charge. These vary by case and are beyond our control. However, we fully cooperate and provide sincere support. Contact your local customs authorities for clarification. For international orders refused or canceled after dispatch, the customer is liable for all customs duties and VAT charged by their country to return the items. Only after receipt of the item by us, any balance due to the customer, less all fees, customs duties, and VAT, will be refunded as per the refund timeline.